BillPe simplifies your invoicing with easy-to-use tools for creating, managing, and sending professional invoices. Our platform ensures secure transactions and efficient billing, empowering your business to thrive and focus on what matters most.
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Refund and Cancellation Policy
Refund Eligibility
ParcelPe Refunds are considered if the request is made same day of receipt for damaged or defective products. Once an order is dispatched, no refunds or returns will be offered, except in cases where the product is damaged, expired, or in any unforeseen circumstances. Return requests are not applicable once the order is dispatched.
Refund Timeline
Refunds, if applicable, will be issued to the end customer within 14 days of the request.
Return and Replacement Request Process
As return requests are not applicable once an order is dispatched, please ensure that you check the product upon receipt. If the product is damaged, expired, or if there are unforeseen circumstances, contact our Customer Service team immediately.
Cancellation Procedures
Orders can be canceled if the request is made before the order is dispatched. Once the order is dispatched, cancellations will not be accepted. To cancel an order, contact our Customer Service team as soon as possible.
Cancellation Fees and Requirements for ParcelPe
No fees are applied for cancellations made before the order is dispatched. Once the order is dispatched, cancellations are not possible. For returns of devices, a standard deduction of 40% or up to ₹2000 (whichever is higher) is applicable. For any issues with products under manufacturer warranties, please contact the manufacturer directly.
Contact Information
If you have any questions or need further assistance, please reach out to our Customer Service team.
- Email: billpeapp@gmail.com
- Phone: 7290009110
Thank you for choosing BillPe, a product by ARJH TECH LABS PRIVATE LIMITED.